Returns

We hope you are happy with your order. However, if you for some reason want to return products, you can do so within 14 days after receiving your order. Please note that for hygiene reasons we don’t accept returns of earrings and tights/stockings.

As a customer, you are responsible for the costs of the return shipment.

The return shipment is under your responsibility until it has been received by Dressy. We don't take responsibility for missing return packages.

Items must be returned to us as new, with all tags attached. Please check the products for any kind of stain or hair. The return will not be accepted, if the item has been worn or has hair or stains on it.

If you purchase shoes, we recommend you to try them on on a carpet or on a soft towel in order to avoid any marks on the sole. The shoes must be returned in their original box, which – in addition to the shoes – needs to be in its original condition. Therefore, you cannot attach any stickers or labels to the shoe boxes.

The return form is included in your order. Please fill in the form and attach it to your return delivery, and send the return package to the following address:

Dressy Oy
Savilahdenkatu 5-7
50100 MIKKELI
FINLAND
tel. +358440777510

Please note that if you don't collect your order, and it is returned to Dressy, we will charge you for the costs of the shipping (send + return) and the packaging. 

RECEIVED A FAULTY ITEM?

Good quality is important for Dressy. If you have received a faulty item, we ask you to contact us by e-mail: info@dressy.fi. We will then find the best possible way to solve the situation.